Systems Engineer
Panama City, Panama, Panama
Fortinet
Job Duties
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Sales calls and meetings - be the main technical resource on sales calls and meetings, providing answers and educating the customer on issues ranging from features, specifications, and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
- Provide assistance to identified customers with post-sales training.
- Maintain self-learning effort to render IT Security Certifications.
Qualifications
- Bachelor’s Degree or equivalent experience. Graduate degree preferred.
- Certifications : CISSP, CISM, CISA, CEH, NSE4, NSE5, NSE6, NSE7, NSE8, CCIE, AWS and Azure or other Cybersecurity or Public Cloud Vendors Certifications are a plus.
Knowledge, skills and abilities
Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree;
or a PhD with 3 years’ experience; or equivalent experience.
- Experience in technical / pre-sales support as a sales or systems engineer
- Experience in LAN / WAN / Internet services administration
- Strong understanding of Wireless Authentication technologies
- Strong understanding of DNS and NFS, SMTP, HTTP, TCP / IP
- Knowledge of the following technologies : Routing, Switching, VPN, LAN, WAN, Wireless, Network Security, Intrusion Detection, Anti Virus,
- Strong understanding in the following technologies and protocols : RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.
1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
- Strong presentation skills
- Ability to adapt to change and learn new skills.
- Fluent in English