Vessel Warranty and Support Manager

Join our client's dynamic team in Panama!

A leading organization in the shipbuilding industry is seeking a highly motivated Vessel Warranty and Support Manager. Based in Panama, you will ensure customer satisfaction and provide expert vessel support, acting as the key client point of contact for warranty and post-delivery technical needs, coordinating with technical teams and the shipyard in France.

🔹About the Role :

You will be the primary liaison between the client and shipyard, ensuring seamless communication and efficient resolution of technical issues related to warranty and support. This includes managing warranty obligations, coordinating technical interventions, and ensuring customer satisfaction.

🔹About the Client :

Our client is a global leader in designing and constructing high-performance vessels for various sectors, known for innovation and quality in maritime solutions and dedicated to providing comprehensive client support.

🔹What you will do :

✅ Vessel Warranty Management :

• Serve as the main customer point of contact during the warranty period.
• Prioritize customer satisfaction and protect company interests.
• Provide regular reports to clients and the Operational Support Manager in France.
• Monitor performance indicators.
• Manage onboard diagnostics, repairs, and technical interventions.
• Ensure traceability of feedback.

✅Technical Support Management :

🔹What you bring :

🔹We Offer :

🔹Recruitment Firm :

This recruitment is being managed by Sperton Global.