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Operation Manager

Operation Manager

Collective HospitalityBocas del Toro
Hace más de 30 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

Como una empresa joven y ambiciosa, Collective Hospitality está en una trayectoria de rápido crecimiento y evolución. Estamos constantemente buscando nuevas formas de mejorar nuestros servicios y ampliar nuestro alcance.

Duties and Responsibilities :

Product :

  • Oversee the functioning of all product areas at

the location (Front of the House, Back of the

House, F&B, Kitchen, CoWork, Experience),

optimizing all available opportunities.

  • Coordinate with the Country and Global
  • Product leads to ensure the proper functioning

    of products at the location.

  • Ensure the location is adequately stocked with
  • necessary supplies and equipment.

    Finance and Accounting :

  • Manage the location’s P&L and reporting,
  • ensuring consistency of revenue, costs, and

    data across all channels.

  • Ensure compliance with local accounting
  • standards and legal requirements.

  • Ensure that accounting controls and systems
  • are followed at all times and are in line with

    company guidelines.

    Compliance :

  • Ensure compliance with all applicable local
  • laws and regulations at the location.

  • Report any issues that may affect business
  • operations or cause disruptions.

    Human Resources :

  • Act as the direct manager for all location
  • managers.

  • Lead and support the recruitment and
  • selection process for open positions at the

    location.

  • Create and manage the staffing plan for the
  • location.

  • Ensure staffing levels are optimized to
  • maintain service quality and minimize P&L

    impact.

  • Serve as the main point of contact for training
  • needs assessment and delivery.

  • Oversee payroll, benefits, and incentive plans.
  • Supervise the implementation of
  • environmental health and safety plans at the

    location.

    Revenue Management :

  • Ensure the location meets or exceeds its
  • revenue goals.

    Sales :

  • Develop and manage the sales strategy for the
  • location.

    Marketing :

  • Generate local partnerships to promote the
  • brand.

  • Create and manage the location’s marketing
  • plan, following brand guidelines.

  • Ensure proper usage of brand guidelines at
  • the location.

    Experience :

  • Foster an environment that provides a positive
  • experience for all stakeholders (guests,

    employees, and the community).

  • Ensure proper implementation of the location’s
  • experience / programming.

  • Be present at the location to support team
  • members in delivering a great experience.

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    Manager • Bocas del Toro

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